FWB Products is committed through its Quality Management System to deliver quality, reliable products and services to meet the expectations of our customers through our experienced fully trained staff.

It is our objective to review our performance levels through our continuous improvement programme to ensure we attain the degree of satisfaction of our customers.

As part of our quality improvement programme, all our sales staff regularly attend training sessions on the various products we offer to ensure the customer attains our first class service.

Our Quality Management System is fully accredited to BS EN ISO9001:2008 which is regularly audited by our internal auditors and externally audited by Bsi Management Systems inline with the standards requirements.

In addition to our ISO9001:2008 Accreditation, we have an additional Certificate of Approval from The Raytheon Aircraft Quality Support Company as a tooling sub-contactor at our Wrexham site, FWB Cymru.

Ian Phillips, Group Quality/Health and Safety Manager

Click here to view certificates.

FWB:
The Single Source for Tools, Fasteners, Plumbing & Pipeline, Electrical,
Workwear, Safety & Janitorial products.