Welcome to eastmanleather

Terms and Conditions

1.Dispatch Policy. While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale.

Current despatch time is around 4 weeks, depending on whether the item is in stock or not. However, this can change on a day to day basis, depending on how busy we are. Once you have placed an order, an automated email response will confirm the order, with a dedicated order number. Please always refer to this number in any correspondence regarding the order.

  • UK:Your order will be sent by Fed Ex UK on a 24hour delivery service. A signature is required on delivery.

  • EU: Your order will be sent by Federal Express. Transit time will vary depending on which country you are located in, but an average time to be allowed is 2 - 4 days. The package will require a signature on delivery.

  • Outside EU: Your order will be sent by Federal Express. Transit time will vary depending on which country you are located in, but an average time to be allowed is 5 - 10 days. You should be aware that delivery to non-European countries may result in import duties payable on receipt of the goods. You will be liable for these duties - these charges are not refundable by us in the event you need to return the goods.

    2.Prices The price shown for the goods excludes postage and packing. The charges for postage and packing are shown in the Checkout once you have entered the country and method of delivery, but before you are asked to confirm the order.

    3.Returns: Replacement & Refund. If you are not satisfied with the goods, they can be replaced, or alternatively, a full money refund (Less Postage & Packing) made by return, provided: - They are returned within (7 days UK) or (14 days EU & Overseas) from date you receive goods. - They are UNWORN (except for trying on purposes of course) and same condition as sent. (Exposure to cigarette smoke, perfume or any other odour will be deemed as WORN).

    Please note: First replacement is sent free of postage charge, but subsequent ones are not.

    Please Fax, Phone or e-mail us before you return the goods, telling us that you are returning the goods and why.

    NOTE: Jackets that are personalised with insignia, or have a special fitting, are non-returnable

    IMPORTANT. Outside EU customers: When returning goods, please make sure you desribe the goods on the form as follows:
    '1 x leather jacket, being returned to manufacturer for replacement/refund. Country of origin of the goods: UK'.
    Without this correct description the package may be refused and therefore returned to sender, with any cost incurred being for the senders account. Please contact us first if you have any queries about this.

    4.Colours. The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.

    5.Confidentiality. All confidential information, including credit card details, are held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.

    6.Indemnity. You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.

    7.Jurisdiction. The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.

    8.Consumer Rights. None of the above Terms and Conditions affects your statutory consumer rights.

    If you have any queries, please don't hesitate to contact us, we will be pleased to help you.

  • eastmanleather

    Eastman Leather Clothing, PO Box 7, Ivybridge,
    Devon, UK, PL21 OYY
    Tel: 01752 896874 Fax: 01752 690579
    Email: enquiries@eastmanleather.com