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PrestaShop Hosting, Support & Advice

Most providers do one or the other — a hosting company that only manages the server, or an agency that builds the site but won’t touch hosting. Shopcreator does both: we host and support PrestaShop stores end to end, for clients including Anna Morgan, Gem Scientific, Lindum Turf, MagnaBeds, Futons247, Funky Futon and The Bed Factory.

Experts

PrestaShop

We’ve hosted and supported hundreds of ecommerce stores across PrestaShop, Magento and WooCommerce — including PrestaShop stores from independent retailers to national suppliers — handling everything from custom B2B pricing to full version upgrades.

Why Businesses Choose PrestaShop

No licensing fees

PrestaShop is open source, so there’s no per-store software licence eating into margin — budget goes into the store itself, not a platform fee.

Built for B2B pricing

Native support for customer groups and price rules, which we’ve used to connect PrestaShop stores directly to clients’ Sage/Finance systems for contract-specific pricing.

Multi-store and multi-language

PrestaShop’s MultiShop feature runs several storefronts — different regions, languages or brands — from one back office.

A large module ecosystem

Thousands of modules cover payment, shipping, marketing and ERP integrations, so most requirements don’t need custom development from scratch.

Complex, custom workflows

For Lindum Turf we built a custom order-entry and cutting-sheet system that automated manual, WhatsApp-based processes for staff in the field — PrestaShop’s flexibility extends well beyond a standard storefront.

Some of the real stores we support

Anna Morgan PrestaShop store shown on desktop and mobile
Anna Morgan

Gem Scientific PrestaShop store shown on desktop and mobile
Gem Scientific

MagnaBeds PrestaShop store shown on desktop and mobile
MagnaBeds

Futons247 PrestaShop store shown on desktop and mobile
Futons247

Funky Futon PrestaShop store shown on desktop and mobile
Funky Futon

The Bed Factory PrestaShop store shown on desktop and mobile
The Bed Factory

Lindum Turf PrestaShop store shown on desktop and mobile
Lindum Turf

PrestaShop Services We Offer

  • ✓Fully managed PrestaShop hosting on secure, monitored servers
  • ✓B2B trade pricing and Sage/Finance system integrations
  • ✓Multi-store and multi-language setup (PrestaShop MultiShop)
  • ✓Version upgrades (1.6 → 8/9) without breaking existing modules
  • ✓1 hour response times for urgent issues

Frequently Asked Questions

Who offers PrestaShop hosting and support together in the UK?

Shopcreator, based in Leeds since 1998, provides both PrestaShop hosting and ongoing support as one service — so there’s one team to call, not a hosting company and an agency pointing at each other. Retainers start from £150/month.

My PrestaShop store is down or showing a 500 error — who can fix it fast?

We offer 1 hour response times for urgent issues, depending on your support contract.

My PrestaShop store is slow – can you improve the page speed?

Yes – slow PrestaShop stores are something we fix regularly, and it’s rarely one single cause. The usual culprits are outdated or badly-coded modules, oversized unoptimised images, and hosting that isn’t tuned for PrestaShop specifically. We audit the store, strip out or replace the modules causing the slowdown, optimise images and database queries, and configure server-level caching – all included as part of ongoing support.

Can PrestaShop handle B2B trade pricing and customer-specific pricing?

Yes. We’ve integrated PrestaShop with clients’ Sage/Finance systems to show different prices to different customer groups, including for Anna Morgan, Gem Scientific, and a large national care home supplier.

How much does PrestaShop hosting and support cost?

Retainers start from £150/month, depending on store size and scope.

Is an old PrestaShop 1.6 store a security risk?

Yes — PrestaShop 1.6 no longer receives security patches, which leaves stores running it exposed to known vulnerabilities. We handle upgrades to PrestaShop 8/9 without breaking existing modules.

Who can help if my PrestaShop developer has disappeared?

We take over hosting, support and development for existing PrestaShop stores, picking up where a previous developer left off.

My hosting company says the problem is my code, and my developer says it’s the hosting — who do I call?

With Shopcreator there’s no handoff to argue about — the same team hosts and maintains your PrestaShop store, so there’s nowhere for a problem to hide between two suppliers blaming each other.

Managed PrestaShop hosting vs shared hosting — what’s the difference?

Generic shared hosting isn’t configured for PrestaShop specifically, so performance, module compatibility and security patching are left to you. Managed hosting means the server is set up and maintained for PrestaShop, with support included.

What’s included in a PrestaShop support retainer?

Hosting, monitoring, security updates, module and core upgrades, and 1 hour response times for urgent issues — all from £150/month, scaled to your store’s size.

How long has Shopcreator been around?

Shopcreator has been building and supporting ecommerce stores from Leeds since 1998.

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