Lindum Turf Ltd was looking for a system to improve the efficiency and accuracy of its internal order processing system.
|Deliverables:||Concept, UX and Development|
Many orders were being placed and amended on the day and cutters in the field need to update their cutting sheet from messages sent via Whatsapp constantly and Lindum Turf Ltd would like the system to be a fully integrated ecommerce offering, capable of automating many of the tasks that are currently done manually.
The website needed to have an order entry system whereby office staff will be able to enter in orders quickly and simply.
All admin users will need to be able to see the cutting sheet but some user groups needed to have a different view to others.
The cutting sheet needed to consist of a filterable, orderable table with certain columns depending on user. By default it needs to display todays collections ordered by collection time ascending. All users will need to be able to:
Statuses will include Open (default for orders), Cutting, Cut, Awaiting Collection, Loaded, Shipped/Closed, Office Intervention (used when the office needs to check the notes in order to action something e.g. non payment).
The bottom of the cutting sheet will have a total for the Amount (m) for the visible rows.
Different User Groups will see different columns. Cutters and Forklift users will need to be able to see the data on a tablet.
Cutters - The following columns will be visible
Forklift - All columns that Cutters see and
Office/Accounts - All columns that Forklift see and
If a cutting sheet is updated during the day it should be highlighted in a different colour and should give a notification to anyone with the cutting sheet open that an amendment has been received to ensure that it is not missed.
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