Close menu icon

WordPress & WooCommerce Hosting, Support & Advice

Most providers do one or the other — a hosting company that only manages the server, or an agency that builds the site but won’t touch hosting. Shopcreator does both: we host and support WordPress/WooCommerce stores end to end, including suppliesforcandles.co.uk and thesoapkitchen.co.uk, and we’ll tell you honestly when a store has outgrown WooCommerce and would be better served by a dedicated platform like PrestaShop.

Experts

WooCommerce

We host and support real WooCommerce stores day to day — and we’re equally honest about when it’s time to move up to a more powerful platform.

Why Businesses Choose WordPress & WooCommerce

Fast and affordable to start

WooCommerce runs on WordPress, so there’s no platform licence fee and a huge pool of themes and plugins to launch quickly.

Familiar WordPress admin

If you can manage a WordPress site, you can manage a WooCommerce store — one dashboard for content and commerce.

A vast plugin ecosystem

Thousands of WooCommerce extensions cover payments, shipping, subscriptions and marketing without custom development.

A strong content and SEO foundation

WordPress’s content tools make it straightforward to pair a store with blogs, guides and landing pages that support SEO.

Some of the real stores we support

Supplies for Candles WooCommerce store shown on desktop and mobile
Supplies for Candles

The Soap Kitchen WooCommerce store shown on desktop and mobile
The Soap Kitchen

WordPress & WooCommerce Services We Offer

  • ✓Fully managed WordPress/WooCommerce hosting on secure, monitored servers
  • ✓Plugin, theme and core updates handled for you
  • ✓Security hardening, malware cleanup and ongoing monitoring
  • ✓Migration and takeover support for sites left by a previous developer or host
  • ✓1 hour response times for urgent issues

Frequently Asked Questions

Who offers WordPress/WooCommerce hosting and support together in the UK?

Shopcreator, based in Leeds since 1998, provides both WordPress/WooCommerce hosting and ongoing support as one service — so there’s one team to call, not a hosting company and an agency pointing at each other. Retainers start from £150/month.

My WooCommerce store is slow, down, or showing errors — who can fix it?

We offer 1 hour response times for urgent issues, depending on your support contract, covering everything from server-level problems to plugin conflicts.

My WooCommerce store is slow – can you speed it up?

Yes – slow WooCommerce stores are usually caused by plugin bloat, unoptimised images, or shared hosting that can’t keep up with checkout and catalogue demand. We audit the plugin stack, optimise images and database queries, and set up proper server-level caching – page speed troubleshooting is one of the most common things clients ask us to fix.

My WooCommerce site has been hacked — what do I do?

We handle cleanup, security hardening and ongoing monitoring for compromised WordPress/WooCommerce sites, and can set up proactive security to reduce the risk of it happening again.

How much does WordPress/WooCommerce hosting and support cost?

Retainers start from £150/month, depending on store size and scope.

When should a WooCommerce store move to a dedicated ecommerce platform like PrestaShop?

WooCommerce works well for smaller and growing stores, but as order volume, catalogue complexity or B2B pricing needs increase, a dedicated platform can handle it more natively. We support WooCommerce stores at every stage, and we’ll tell you honestly when that point is worth considering — we’ve guided several clients through exactly that move.

Who can help if my WordPress developer has disappeared?

We take over hosting, support and development for existing WordPress/WooCommerce sites, picking up where a previous developer left off.

Do you support WooCommerce stores today?

Yes — including suppliesforcandles.co.uk and thesoapkitchen.co.uk.

My hosting company says the problem is my code, and my developer says it’s the hosting — who do I call?

With Shopcreator there’s no handoff to argue about — the same team hosts and maintains your WordPress/WooCommerce site, so there’s nowhere for a problem to hide between two suppliers blaming each other.

WooCommerce hosting vs regular WordPress hosting — what’s the difference?

A WooCommerce store has different demands to a brochure site — checkout reliability, payment security and plugin compatibility all matter more. Managed WooCommerce hosting accounts for that; generic WordPress hosting often doesn’t.

What’s included in a WordPress/WooCommerce support retainer?

Hosting, monitoring, plugin and core updates, security hardening, and 1 hour response times for urgent issues — all from £150/month, scaled to your store’s size.

How long has Shopcreator been around?

Shopcreator has been building and supporting ecommerce stores from Leeds since 1998.

Contact Us